- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
Location: The French Pantry (Multi-Concept Establishment)
Reports to: Owner/Executive Team
Employment Type: Full-Time
Operational Leadership:
- Oversee the daily operations of The French Pantry, ensuring the highest standards of service and quality.
- Collaborate with the leadership of Little Miss Ha, Granada Bar, Le Petit Kitchen, and Cache Cache to ensure smooth operations and guest experiences across all concepts.
- Develop and implement operational strategies that align with the vision of The French Pantry and the broader establishment.
- Manage all aspects of dining, from morning coffee service to elevated dinner experiences, ensuring consistency and excellence in every service.
- Team Management:
- Recruit, train, and lead a team of dedicated professionals across all service periods.
- Foster a culture of teamwork and continuous improvement, ensuring that all staff members are aligned with the establishment’s values and standards.
- Conduct and provide ongoing coaching and development to team members.
- Guest Experience:
- Ensure a memorable and seamless experience for all guests, whether they are enjoying a morning coffee, a casual lunch, or an elegant dinner.
- Address guest feedback and concerns with a focus on continuous improvement and guest satisfaction.
- Maintain the unique character and charm of The French Pantry, offering elevated dining without all the fuss.
- Financial Management:
- Manage and understand financial forecasts, and performance reports for The French Pantry
- Monitor and control Prime costs, including labor, inventory, and operating expenses, to meet financial goals and maximize profitability.
- Implement strategies to drive revenue across all service periods, with a focus on delivering high-quality experiences.
- Prepare and present weekly reports highlighting sales, trends, performance, and beyond.
- Menu & Service Development:
- Stay informed about industry trends and continuously seek ways to innovate and improve service offerings.
- Maintain ongoing education for all staff relating to wine, spirits, and our food menu.
- Compliance and Safety:
- Ensure compliance with all health, safety, and sanitation regulations.
- Maintain the highest standards of cleanliness and organization throughout the restaurant and related spaces.
- Implement and enforce policies and procedures that support a safe and welcoming environment for guests and staff.
- Proven experience as a General Manager or similar leadership role in an upscale or fine dining restaurant.
- Strong financial acumen, with experience in cost management.
- Excellent leadership and team management skills, with the ability to inspire and motivate staff.
- Deep knowledge of French cuisine, Old World wines, and modern mixology.
- Exceptional communication and interpersonal skills, with a focus on guest satisfaction and team collaboration.
- Ability to thrive in a fast-paced, multi-concept environment and manage multiple priorities effectively.
- Passion for delivering exceptional dining experiences that balance elegance with approachability.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
MISSION:
To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members.
VISION:
We will be recognized as an extraordinary leader in the hospitality industry through the passionate pursuit of excellence across all our endeavors.
VALUES:
Integrity – We will be open and honest in all activities. We will always do the right thing.
Guest Focus – We are engaging, responsive, and flexible in providing the highest level of extraordinary hospitality to our guests.
Respect – We value the team, and the guests, while embracing diversity and treating individuals with courtesy and politeness in all interactions.
Community Volunteerism – Our business decision are guided by a shared commitment to being active and responsible members of the communities in which we work and live.
Loyalty – We are dedicated to the mission of Legacy Restaurant Group, and we are all personally accountable for upholding and advancing its vision.
Pursuit of Excellence - We will seek excellence in everything we do in an effort to create an extraordinary culture that achieves the highest levels of success by all performance measures.
The success of our restaurants is a direct reflection of the talent and dedication of our extraordinary team members.
From the kitchen to the dining room, every team member plays a vital role in our pursuit of the perfect guest experience. We are committed to attracting the best in the industry while treating each person with respect and dignity. You will be entering an environment where your hard work truly makes a difference and helps us in our pursuit of exceptional quality. We value the skills, strengths, and perspectives of our diverse team, and depend upon each other to cultivate an atmosphere that is disciplined as well as rewarding. We are continually sharing ideas and learning in order to improve our organization and ourselves.
Hospitality is a key ingredient for creating an exceptional dining experience, and great hospitality begins with a simple smile and genuine warmth. Smiles not only impress and welcome our guests, but also energize our teammates.
We approach food and service as an art form requiring grace, finesse, and sophistication. Acting with care ensures that efficiency never becomes haste and quality never suffers for convenience. Through thoughtful presentation of oneself and our food, we show respect for our ingredients, our buildings, our guests, and our colleagues.
Attention to detail is most important in hospitality and service. Often times the smallest things are the most memorable part of a guests visit. Every detail contains an opportunity to leave a lasting impression.
We hope your time with us will be fulfilling on many levels. It is our sincere wish to share the message of hospitality with you as a tool not only for the restaurant, but also for your daily life.
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