- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
36 Granada is seeking an experienced and service-driven Front of House Restaurant Manager to help lead daily operations across our multi-concept hospitality space. Our property includes The French Pantry (French brasserie), Little Miss Ha (Vietnamese-inspired restaurant), Cache Cache (reservation-only cocktail lounge), and La Petite Kitchen (private dining and cooking studio).
Key Responsibilities
- Lead and oversee front of house service to ensure an exceptional guest experience
- Maintain high standards of hospitality, professionalism, and attention to detail
- Resolve guest concerns or service issues quickly and professionally
- Ensure smooth coordination between FOH and BOH teams during service
- Act as Manager on Duty during assigned shifts
- Supervise and support hosts, servers, bartenders, and support staff
- Assist with hiring, training, and onboarding FOH team members
- Provide ongoing coaching and performance feedback
- Foster a positive, accountable, and team-oriented culture
- Lead pre-shift meetings and communicate daily service notes, specials, and updates
- Oversee reservations, table flow, and guest pacing during service
- Manage labor and scheduling in alignment with business levels
- Ensure proper opening and closing procedures are followed
- Maintain a clean, organized, and professional dining room environment
- Support inventory and ordering of FOH supplies when needed
- Maintain strong knowledge of our food, wine, and cocktail programs
- Support beverage sales and guest education
- Assist with wine and cocktail program execution during service
- Utilize Restaurant365 and other systems for daily operational tasks
- Support labor tracking, scheduling, and shift documentation
- Maintain communication between management and staff
- Assist in implementing operational systems and service standards
Qualifications
- 2+ years of restaurant management or hospitality leadership experience
- Strong understanding of restaurant service standards and operations
- Ability to lead a team in a fast-paced environment
- Excellent communication and problem-solving skills
- Passion for hospitality, food, wine, and cocktails
- Availability to work nights, weekends, and holidays as needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
MISSION:
To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members.
VISION:
We will be recognized as an extraordinary leader in the hospitality industry through the passionate pursuit of excellence across all our endeavors.
VALUES:
🔑 Integrity
We will be open and honest in all activities. We will always do the right thing.
🌟 Guest Focus
We are engaging, responsive, and flexible in providing the highest level of extraordinary hospitality to our guests.
🤝 Respect
We value the team, and the guests, while embracing diversity and treating individuals with courtesy and politeness in all interactions.
🏙️ Community Volunteerism
Our business decisions are guided by a shared commitment to being active and responsible members of the communities in which we work and live.
🛡️ Loyalty
We are dedicated to the mission of Legacy Restaurant Group, and we are all personally accountable for upholding and advancing its vision.
🚀 Pursuit of Excellence
We will seek excellence in everything we do in an effort to create an extraordinary culture that achieves the highest levels of success by all performance measures.
The success of our restaurants is a direct reflection of the talent and dedication of our extraordinary team members.
From the kitchen to the dining room, every team member plays a vital role in our pursuit of the perfect guest experience. We are committed to attracting the best in the industry while treating each person with respect and dignity. You will be entering an environment where your hard work truly makes a difference and helps us in our pursuit of exceptional quality. We value the skills, strengths, and perspectives of our diverse team, and depend upon each other to cultivate an atmosphere that is disciplined as well as rewarding. We are continually sharing ideas and learning in order to improve our organization and ourselves.
Hospitality is a key ingredient for creating an exceptional dining experience, and great hospitality begins with a simple smile and genuine warmth. Smiles not only impress and welcome our guests, but also energize our teammates.
We approach food and service as an art form requiring grace, finesse, and sophistication. Acting with care ensures that efficiency never becomes haste and quality never suffers for convenience. Through thoughtful presentation of oneself and our food, we show respect for our ingredients, our buildings, our guests, and our colleagues.
Attention to detail is most important in hospitality and service. Often times the smallest things are the most memorable part of a guests visit. Every detail contains an opportunity to leave a lasting impression.
We hope your time with us will be fulfilling on many levels. It is our sincere wish to share the message of hospitality with you as a tool not only for the restaurant, but also for your daily life.
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