Host — The French Pantry at 36 Granada

St. Augustine, FL | Full-Time & Part-Time | Competitive Pay + Tips

The First Impression Is Everything

At The French Pantry, the guest experience doesn't start at the table — it starts at the door. We're a fast-paced, upscale casual restaurant in the heart of historic downtown St. Augustine, and our host stand sets the tone for every single table that walks through it. We're looking for a true hospitality professional to own that moment: someone with the presence, poise, and instincts to make every guest feel like the most important person in the room, even on our busiest nights.

This is not an entry-level "watch the door" job. This is a position for someone who understands that hosting is a craft — reading a room, managing a wait list under pressure, and making split-second decisions that shape a guest's entire night. If you take pride in doing that well, we want to talk to you.

What You'll Own

Set the tone at the door. Deliver a warm, genuine, and polished greeting to every guest — every time, no exceptions.
Manage the flow with real judgment. Quote accurate wait times, pace the seating chart strategically, and balance the dining room and the kitchen so both run smoothly.
Personalize every visit. Remember regulars, note special occasions, and anticipate needs before guests have to ask.
Coordinate the handoff. Communicate clearly with servers and management so nothing gets lost between the door and the table.
Close the loop. Deliver a genuine farewell and flag any concerns to a manager immediately — you're often the first and last person a guest sees.
Keep the front of house sharp. Maintain a clean, organized host stand and lobby that reflects the quality of the restaurant behind you.

What We're Looking For

A true professional — someone who treats hosting as a career skill, not a placeholder job
Composure and sharp judgment under pressure during high-volume rushes
Natural warmth paired with confidence and strong communication
Reliability: on time, in uniform, ready to lead the floor from the door
Prior host, server, or guest-services experience in a busy, upscale, or full-service restaurant preferred
Someone who genuinely believes personal hospitality — not scripted service — is what makes a night memorable

Why The French Pantry

We're locally owned and hands-on, part of the 36 Granada family in the heart of historic St. Augustine. We care deeply about craft, genuine hospitality, and building a strong, stable team — and we invest in the people who show up ready to raise the standard with us. Pay is competitive and based on experience, reflecting the pace and quality of service we expect from every member of our team.

Personal hospitality is our way. If that's your standard too, we want you at our door.

Compensation: Average of $10 to $15 an hour (hourly wage plus tips)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

MISSION:

To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members.

VISION:

We will be recognized as an extraordinary leader in the hospitality industry through the passionate pursuit of excellence across all our endeavors.

VALUES:

🔑 Integrity

We will be open and honest in all activities. We will always do the right thing.

🌟 Guest Focus

We are engaging, responsive, and flexible in providing the highest level of extraordinary hospitality to our guests.

🤝 Respect

We value the team, and the guests, while embracing diversity and treating individuals with courtesy and politeness in all interactions.

🏙️ Community Volunteerism

Our business decisions are guided by a shared commitment to being active and responsible members of the communities in which we work and live.

🛡️ Loyalty

We are dedicated to the mission of Legacy Restaurant Group, and we are all personally accountable for upholding and advancing its vision.

🚀 Pursuit of Excellence

We will seek excellence in everything we do in an effort to create an extraordinary culture that achieves the highest levels of success by all performance measures.

The success of our restaurants is a direct reflection of the talent and dedication of our extraordinary team members.

From the kitchen to the dining room, every team member plays a vital role in our pursuit of the perfect guest experience. We are committed to attracting the best in the industry while treating each person with respect and dignity. You will be entering an environment where your hard work truly makes a difference and helps us in our pursuit of exceptional quality. We value the skills, strengths, and perspectives of our diverse team, and depend upon each other to cultivate an atmosphere that is disciplined as well as rewarding. We are continually sharing ideas and learning in order to improve our organization and ourselves.

Hospitality is a key ingredient for creating an exceptional dining experience, and great hospitality begins with a simple smile and genuine warmth. Smiles not only impress and welcome our guests, but also energize our teammates.

We approach food and service as an art form requiring grace, finesse, and sophistication. Acting with care ensures that efficiency never becomes haste and quality never suffers for convenience. Through thoughtful presentation of oneself and our food, we show respect for our ingredients, our buildings, our guests, and our colleagues.

Attention to detail is most important in hospitality and service. Often times the smallest things are the most memorable part of a guests visit. Every detail contains an opportunity to leave a lasting impression.

We hope your time with us will be fulfilling on many levels. It is our sincere wish to share the message of hospitality with you as a tool not only for the restaurant, but also for your daily life.

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